Privacy

PRIVACY POLICY AND YOUR CONSENT WHEN YOU PARTICIPATE

Insight Support Limited takes your privacy seriously. The following privacy policy is intended to provide you detailed information about the privacy of your information and how it’s secured on www.insightsupport.co.uk, www.bitsbytesbobs.com, www.cryptosuccess.money  (the “Site(s) and the Service”) and any other websites owned and operated by  Insight Support Limited  (together “We” and “Us”).

You acknowledge that this Privacy Policy is part of our Terms and Conditions of Use, and by accessing or using our Site(s), as more fully described below, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use our Site(s) and/or the Service.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effectively immediately upon notice thereof, which may be given by means including, but not limited to, issuing an email to the email address listed by registered users and posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user, review this site and this Policy periodically and to be aware of any modifications. Your continued use of the Site(s) and/or Service after such modifications will constitute your (a) acknowledgment of the modified policy; and (b) agreement to abide and by bound by the modified policy.

Further, each time you use our Site(s) and/or the Service you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing” means using cookies on a computer or using information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States.

We are, and our service providers may be, located in the United Kingdom. You acknowledge that if you reside outside the UK, your personally identifiable information will be transferred to the UK, and processed and stored there under UK privacy standards. Each time you utilize the Site(s) and /or the Service and are providing information to us, you consent to such transfer to, and processing in, the UK and you acknowledge that the governments, courts or law enforcement or regulatory agencies in the UK may be able to obtain disclosure of that personal information through UK laws.

If you have any questions or comments about this Privacy Policy or our use of your personally identifiable information, please contact our privacy officer at stu@insightsupport.co.uk.

Why do we gather information?

We gather, use and disclose information that allows us to: provide and administer the products and services that you request and enrolling you in programs you request and communicating with you about your use of our products and services; provide you the optimal experience with the Site(s) and the Service and to help us better understand what products and services you’re most interested in.

We also collect your personal information to communicate with you and to manage your User account if you have one. To do this, we collect information that helps us understand your needs and preferences.

We will only use or disclose your personal information for the purposes set out in this policy and as otherwise authorized or required by law.

What type of information do we collect and how is it used?

Consumer Information. The contact information we collect comes directly from you.

The types of information we collect include the following:

  • A first and last name.
  • A home or other physical address, including, street name and name of a city or town.
  • An e-mail address.
  • A telephone or cellphone number.
  • Information collected via “cookies.” See below concerning your use of our web site and online services.

We may collect this information when you register in our community at any of our websites – www.insightsupport.co.ukwww.bitsbytesbobs.comwww.cryptosuccess.money , complete an  Insight Support Limited Membership registration form, sign-up for a Free training, purchase audio or video content from us, or fill out any other form on any of the Site(s) or through the Service or provide such information to one of our Educational Counselors or Instructors. We may also collect information that you provide about others, such as through a refer-a-friend program or on a friend/spouse who may be attending a class or workshop with you.

We may use your contact information to provide you information about our products, special offers from our marketing alliances, newsletters, updates about our company (including changes to our privacy policy) and other communications we think may be of value to you.

If you provide us with your postal address, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us an email at stu@insightsupport.co.uk

Except as specified for the efficiency of use of the website, when you initially provide your contact information to us you will be given the choice of receiving periodic email communications from us or opting out of email communications. If you initially consented to receiving emails from us but would now like to change your preference, please let us know by sending us an email at stu@insightsupport.co.uk

Persons who supply us with their telephone numbers may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive phone calls from us in the future, please let us know by sending us an email at stu@insightsupport.co.uk

Community. Users who register for our websites may receive announcements and administrative messages via email and other types of direct messages as part of this service. These communications are part of the community service and you may not be able to opt-out of receiving them. If you register for membership at the community website, by default your full user name and your profile image (if you elect to provide one) will be visible to other visitors and members of the community site. You may edit your privacy setting to make this information available only with other members you choose to connect with (“Friends”).

“Cookies” and Log Data. A “cookie” is a small data text-file that is placed onto the memory of your browser. We use cookies to personalize information provided to you directly and on the Site(s) and through the Service and to record your visits to the Site(s) and the Service. The cookies do not store any personally identifiable data about you. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. Additionally, we may collect demographic information along with data on how you interact with the Site(s) and the Service and our emails through other tracking devises such as web beacons. The demographic and email interaction data we collect is used in aggregate to allow us to determine what content and offers our Site(s) and the Service visitors find most relevant.

When you visit the Site(s) and use the Service, our servers automatically record your activity on the Site(s) and the Service (“Log Data”). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, and any advertisements on which you click. For most users accessing the Internet from an Internet service provider the IP address will be different every time you log on. We use Log Data to monitor the use of the Site(s) and the Service, and for technical administration. We do not associate your IP address with any other personally identifiable information to identify you personally, except in case of the investigation of a violation of the Terms of Use.

Do we share information collected with other third parties?

Again, we take your privacy very seriously and are committed to keeping your information safe and secure. We do not sell, license, lease or otherwise disclose your personal information to any third party for any reason except as noted earlier and as described below:

  • Information may be shared with agents or contractors who assist in providing support for our internal operations. We will take reasonable steps to ensure that agents or contractors adhere to privacy procedures and will keep your personal information confidential.
  • Information that you give us and information about your participation in the Site(s) and the Service may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information may also be shared with other marketers to bring you offers of interest.
  • We subscribe to Google Analytics which is a web analysis service provided by Google Inc. (“Google”). This subscription allows Google to use Information about your participation in the Site(s) and the Service. Google utilizes the information collected to track and examine the use of the Site(s), to prepare reports on its activities and share them with other Google services (such as Google Remarketing and Demographics and Interest Reporting) and to contextualize and personalize the ads of its own advertising network. The aim of the tracking is to provide customized advertising that reflects your online preferences. You can opt-out of Google Analytics for Display Advertising using Google’s Ads Settingsor to opt-out of Google Analytics using the Opt-out Browser Add-on. Third-party vendors, including Google, may show our ads on sites across the Internet and use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to the Site(s).

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices materially change at some time in the future we will disclose the new purpose by posting the policy changes to the Site(s) and if requested providing you a copy of the revised privacy policy at the primary email address you provide to us, and we will seek your consent unless the use is authorized or required by law. Every time you use or visit the Site(s) it will be presumed that you have reviewed and accepted the then current privacy policy.

The information we collect may be disclosed when we are legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.

You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, e-mail address, etc.) in the discussion forums or other public areas on the Site(s) or Service, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any submissions to chat rooms or other public areas on the Site(s) are accepted with the understanding that they are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you’re online.

How do we protect and secure the information you provide to us?

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. The transfer of confidential information such as credit card numbers and financial data are communicated via state of-the-art encryption. Our Web server and database reside behind a firewall in a secure datacenter with offsite backup and fire protection.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Does this privacy policy apply to other websites that I can link to and from this and Community websites?

Our Site(s) contains links to other websites that we do not control. This privacy policy does not apply to these linked websites. Therefore, you should review the privacy policy on each linked website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites.

Will I be notified if there are changes to this Privacy Policy?

If changes are made to this privacy policy, these changes will be promptly posted on our Site(s) and a notice will be posted onto the  Insight Support Limited and community homepages informing you of such a change. We will also attempt to email notice of the change, but we are not responsible for you receiving the email. You agree to accept posting of a revised privacy policy electronically on the website as notice to you. The effective date of this privacy policy can be found at the bottom of this document.

Our Policy Towards Children

Neither the Site(s) nor the Service are directed to persons under 18. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at stu@insightsupport.co.uk. We do not knowingly collect personally identifiable information from children under 18 without parental consent. If we become aware that a child under 18 has provided us with personal identifiable information without parental consent, we will delete such information from our files and terminate that individual’s use of the Service.

Any inquiries or questions regarding this Policy should be directed in writing to our privacy officer at stu@insightsupport.co.uk.

Last updated 24/05/2018

GPDR Addition:

What we collect
We may collect the following information:

name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at stu@insightsupport.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 1 Broughcliff, Station Road, Clive, Shrewsbury Shropshire SY4 3LD UK

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

When you make a purchase through www.biitsbytesbobs.com your name, address data, email and contact number will be stored in our database. Please be assured that we do not share your personal details with any other company. You are entitled to view, amend, or delete the personal information that we hold. Email your request to stu@insightsupport.co.uk

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party providers, MailChimp and Springbot, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing stu@insightsupport.co.uk

List of cookies we collect
The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
GOOGLE ANALYTICS:
__utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.
_ga Used to distinguish users.

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